Telemedicine has revolutionized healthcare delivery by offering remote medical consultations. While telemedicine provides convenience and accessibility, it is essential to consider several factors before scheduling a virtual consultation. Julian Mitton, MD will outline key considerations to keep in mind when opting for telemedicine to ensure a successful and effective healthcare experience.

Assessing the Urgency of Medical Attention:

Before consulting a doctor through telemedicine, it is crucial to assess the urgency of your medical condition. Telemedicine is well-suited for non-emergency issues such as minor illnesses, medication management, or follow-up consultations. For medical emergencies, it is important to visit an emergency room or call emergency services immediately.

Ensuring Technical Requirements:

To have a seamless telemedicine consultation, ensure that you have access to the necessary technology and equipment. This typically includes a reliable internet connection and a device with a webcam and microphone, such as a smartphone, tablet, or computer. If you lack these resources or feel less comfortable with technology, seek assistance from a family member or friend.

Familiarizing Yourself with Telemedicine:

If you are new to telemedicine, take the time to research and understand how it works. Learn about the telemedicine process, what to expect during a virtual consultation, and any potential limitations. Reading reviews about the telemedicine service or platform you plan to use can provide insights into its reputation and security.

Verifying Insurance Coverage:

Before scheduling a telemedicine consultation, check your insurance coverage to determine if telemedicine services are included. Some insurance plans may not cover virtual consultations or may have specific restrictions. Contact your insurance provider to understand your telemedicine coverage and any potential out-of-pocket costs.

Ensuring Privacy and Security:

Privacy and security are paramount in telemedicine. When choosing a telemedicine platform or service, ensure that it adheres to the Health Insurance Portability and Accountability Act (HIPAA) guidelines. HIPAA regulations protect patient privacy and ensure the confidentiality of sensitive medical information.

Evaluating the Doctor-Patient Relationship:

The doctor-patient relationship plays a crucial role in healthcare. Before scheduling a telemedicine consultation, research the healthcare professional’s qualifications, experience, and reputation. Verify that the doctor is licensed to practice in your state and assess your comfort level with their credentials. It is also important to determine if the doctor is available for follow-up care if needed.

Considering Follow-Up Care:

Follow-up care is essential for ongoing management of your medical condition. Inquire about the availability of follow-up care options before scheduling a telemedicine consultation. Confirm that the healthcare professional can provide follow-up care and discuss the preferred mode of communication for post-consultation questions or concerns.


By considering these factors, you can make an informed decision when scheduling a telemedicine consultation. Julian Mitton, MD emphasizes the importance of assessing the urgency of medical attention, ensuring technical requirements, familiarizing yourself with telemedicine, verifying insurance coverage, prioritizing privacy and security, evaluating the doctor-patient relationship, and considering follow-up care options. Taking these considerations into account will help ensure a successful telemedicine experience and enable you to receive the medical care you need conveniently and effectively.

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